We are sorry, we do not offer shipping at this time. Online orders for in-store pick up only & in person shopping

Redesign Home Frequently Asked Questions

Learn More About Redesign Home
Have a furniture-related question? We have the answer! Check out our FAQs below to learn more about our company and services.

All items are for local pickup only. Your order will be ready for pickup on the following business day we are open after your purchase is made. Items may be picked up during the following hours:

  • Wednesday 12:00 PM - 6:00 PM
  • Thursday 12:00 PM - 6:00 PM
  • Friday 12:00 PM - 6:00 PM
  • Saturday 11:00 AM - 3:00 PM

3205 Covington Road
Ft Wayne, IN, 46802

All items must be picked up within seven days of purchase. Please note that you will be responsible for loading your item and help will not be provided. If you have any questions about this process, please just reach out! We're the furniture store Ft Wayne, IN can count on for convenience.

All sales are final. Please ask any questions before purchasing.

Redesign Home reserves the right to cancel your order for any reason. If your order is canceled, you will be notified via email or at the warehouse upon pickup if you have multiple items in your order. Some reasons your order may be canceled include, but are not limited, to the following:

  • The ordered item was damaged upon arrival at the shop.
  • The incorrect item was received from the retailer.
  • Additional information needed to process the order was not provided in a timely manner.
  • The item has been discontinued or is no longer available.
  • The item was not picked up within the seven-day allotted timeframe.

If you'd like more information about our policies, reach out to us today. We're the furniture store Ft Wayne, IN can depend on.

According to Statista, furniture sales totaled $113 billion in 2020. As the furniture store Ft Wayne, IN relies on for quality, we want your purchase to last. Care and cleaning instructions should be provided by the original retailer. Please be sure to follow the link provided with each item to find these instructions and additional item details.

Item assembly will be determined by its condition upon arrival at our warehouse. Please note, we will provide a photo or photos to show the completed assembly upon purchase. However, we do ask that you fully read each item description before making your selection. This description can be found under the product's photo to determine if your furnishing will be assembled or stored in its original packaging prior to item pickup. This provided information will also help you determine the appropriate transportation for your item. As a reminder, you will be responsible for loading your item(s), and additional help will not be provided. For more information, contact our team today. We're the furniture store Ft Wayne, IN trusts for exceptional service.

Please note that we will always do our best to provide correct information regarding each item, including any damage. Items that are boxed may be inspected prior to leaving our warehouse. However, once you have taken possession of your item, all sales are final. We will not be held responsible for any unforeseen damage, including anything that may occur during the loading process. As a reminder, you are responsible for loading your item(s), and additional help will not be provided. Have more questions? Call our team today! We're the furniture store Ft Wayne, IN residents visit for a wide selection and beautiful pieces.